Customer support center

All customers, partners and resellers of Sferyx are assured with multilevel support system, studied to provide fast and qualified support to each problem. The system is projected to be highly automated and to avoid loss of time and resources to anyone.

1) Please check the on-line documentation and the available FAQs for each product:
 

• Sferyx JSyndrome HTMLEditor Component Edition

• Sferyx JSyndrome HTMLEditor Home

• JavaFX HTML Editor Integration Manual

• Eclipse SWT HTML Editor Integration Manual

• Oracle Forms HTML Editor Integration Manual

  • How can I integrate the HTML Editor in Oracle Forms?

  • How to get the content of the HTML Editor in Oracle Forms?

  • How to set the content of the HTML Editor in Oracle Forms?

  • How to set / get the content of the HTML Editor in Oracle Forms from a CLOB field including all images embedded as base64 encoded strings?

  • How to transfer from/to the editor non western languages content such as Arabic and Cyrillic easily without encoding issues

  • How to send e-mail from the editor including all images and formatting

  • How to enable copy/paste from/to the HTML Editor in Oracle Forms?

  • How to remove toolbar/menu items in Oracle Forms?

  • Available methods accessible directly from the sferyx.administration.editors. HTMLEditorOracleBean

  • How to enable capturing the events from the HTML Editor to the form?

  • General tips for integration with Oracle Forms

  • Various customization features for Oracle Forms integration for loading translation files, dictionaries, single line spacing etc.

• Open, Print, Save Docx documents with the Java HTML Editor

• Java Rich Text Editor Component features

• Custom XML Tags HTML Editor Features

• Documentation

• Frequently Asked Questions - FAQ 

• Screenshots

• Examples

• Installation

• Download

• License

• Buy
   

• Sferyx JSyndrome PDF Generator

  • Sferyx PDFGenerator Component Home 

  • User Manual for Java Integration of the PDFGenerator Component Edition

  • Convert from HTML to PDF in Java with the PDF Generator

  • Convert Microsoft Word Docx to PDF in Java with the PDF Generator

  • Convert Docx to PDF in Java examples

  • Convert Rich Text Format RTF to PDF in Java with the PDF Generator

  • Generate content dynamically with Sferyx Java PDF Generator

  • Oracle Forms Integration Manual

  • Download

  • Licensing and prices

  • Buy

• Sferyx JSyndrome HTMLBrowser Component

  • Sferyx JSyndrome HTMLBrowser Home

  • Installation

  • Licensing & Prices

  • Download

  • Buy
     

• Sferyx Equation Editor Component Editon

• Sferyx Equation Editor Component Home

• Documentation 

• Screenshots

• License

• Buy

 

• Sferyx PDF Export Add-on for JSyndrome HTML Editor Component and Applet Editons

 

• Sferyx JSyndrome DocxHTML Converter

  • Sferyx DocxHTML Converter Component Home 

  • User Manual for Java Integration of the DocxHTML Converter Component Edition

  • Licensing and prices

 

• Sferyx JSyndrome HTMLEditor Applet Edition

• Sferyx JSyndrome HTMLEditor Applet Edition Home

• Documentation

• FAQ 

• Screenshots

• Download

• License

• Buy
   

 

• Sferyx PDF Converter Application

  • Sferyx PDF Converter Application Home 

  • User Manual for Sferyx PDF Converter Application

  • Convert from HTML to PDF with the Sferyx PDF Converter

  • Convert Microsoft Word Docx to PDF with the PDF Converter

  • Convert Rich Text Format RTF to PDF with the Sferyx PDF Converter

  • Download

  • Licensing and prices

  • Buy

• Sferyx JSyndrome HTMLEditor Applet Edition + Sferyx Equation Editor bundle

• Sferyx JSyndrome HTMLEditor Applet Edition Home

• Documentation

• FAQ 

• Screenshots

• Download

• License

• Buy

2) If you are not able to locate the solution of your problem do not hesitate to use the following e-mail contacts as follows:

Technical issues and inquiries: support@sferyx.com

Sales and licensing questions and inquiries: sales@sferyx.com

3) In case you are not able to resolve your issue following the above steps, you can always contact us via phone and/or fax at our office  locations  here